- Description
-
tCognition, a Certified Minority-Based Enterprise, specializes in IT and Software Development for Emerging Technologies and Professional Services, including Contingent Workforce Services and Staff Augmentation. tCognition employs a visionary multimodal approach to Conversational AI, integrating AI/ML, NLU, and NLP to blend voice and visual components, thereby streamlining customer engagement across our clients' digital platforms.
We are certified as a Minority-Based Enterprise (MBE) with The Greater New England Minority Supplier Development Council (GNEMSDC), Certified Asian American Minority Suppliers (USPAACC), and Diversity Alliance for Science, Inc. (DA4S).
Founded in 2003, our headquarters are situated in Boston, MA, USA, with additional offices in India, the UAE (Dubai), and Singapore. We operate using a "Follow the Sun" methodology, ensuring round-the-clock support, 24/7, 365 days a year. We are also in the process of acquiring Business Sustainability Ratings from Ecovadis.
We provide Contingent Workforce Solutions (CWS) services to several state clients, including Indiana, Georgia, North Carolina, Idaho, Iowa, Florida, Delaware, and the District of Columbia, through partnerships with providers such as Computer Aid INC (VectorVMS), Knowledge Services (DotStaff), and Covendis.
Additionally, we serve a variety of commercial clients, including Deloitte, Agero, IHRDC, and UKG, among others.
- Number of employees
- 51 - 200 employees
- Company website
- https://www.tCognition.com
- Industries
- Technology
Recent projects
Technical Proposal Writing
The primary objective of this project is to improve our ability to secure government contracts by enhancing our technical proposal writing skills. Students will collaborate with our organization to evaluate our current proposal process, identify weaknesses, and develop high-quality technical proposals for government bids. This project will involve several steps for the students, including: Familiarizing themselves with our organization’s vision, mission, and technical capabilities. Reviewing our current proposal writing process and past proposals. Researching best practices for technical proposal writing for government bids. Identifying potential government contract opportunities that align with our services. Developing a detailed and persuasive technical proposal template. Writing sample technical proposals based on identified opportunities.
Sales Process Optimization
Project Goal The primary objective of this project is to enhance our lead generation process to improve our return on investment (ROI) and overall operational efficiency. Students will evaluate our current lead generation process, identify bottlenecks, and develop recommendations and new training materials. By leveraging research and best practices, students will create new scripts for our sales staff to improve the quality and quantity of leads generated and increase the conversion rate. This project will involve several steps for the students, including: Evaluating our current lead generation process by interviewing sales representatives and reviewing our handbook and protocols. Researching industry lead generation processes and strategies. Creating recommendations to enhance our lead generation and conversion rate. Writing new lead generation scripts for phone calls and emails. Developing an updated lead generation process handbook.